Day of Travel Information & Tips

FLIGHT CHANGES & DELAYS

If your flights are delayed or travel plans change,

please email us or call, text, or WhatsApp: 571-969-2463.

ONLINE CUSTOMS FORM - SUMBIT IN ADVANCE

Submit the Jamaica Customs and Immigration form online before you leave to save time in customs - the kiosk lines are sometimes long.

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TRAVEL DAY KEY POINTS

At the Montego Bay Airport:

If you have Club Mo'Bay, they will meet you at your gate.
Immigration: Have passport handy.
- If you did not already fill out your customs form online, you will use a touch screen kiosk after arrival to fill out and print your immigration form.
- If you filled it out in advance, you can skip the first kiosk line and quickly check in at the second row of kiosks.
- Then you go through the immigration line
Luggage: Get your luggage
Customs: Go through the customs line (have your immigration form ready).
Airport Lobby: Look for Sun Holiday (Desk 5) to check in for the bus
- Keep your return bus voucher! You will need it when you leave. put it in your passport & keep in your room safe.
- If your name is not on the bus list, see info below
- Please tip the bus driver and crew assisting with luggage.
If you have Club MoBay, you can wait in their lounge just past the Sun Holiday desk and they will get you when the bus is ready.
Grab a drink or two and take it on the bus (yes - it can have rum in it)!
Bus wait times are usually at most about 15-20 minutes. The trip to Negril varies, but is usually about 90 minutes depending on traffic.

Arrival at the Resort:

If you arrive during event check in table hours, look for a KC staff member at our check in table in the lobby when your bus pulls up! They will help you get checked in to the resort and event.
Keep your passport & personal items, valuables, and passport with you.
The bellhop will take your large luggage to your room (just let them know your room number after you check in with the resort).
Check-in with with the resort and event in the lobby.
- You will need your passport and a credit card for check in.

Kinky Caribbean Event Check-In Table:

Check the Schedule for open desk times

Please bring your passport to check in.
You will get your welcome bag and name necklace
If you are arriving outside of check in desk times, find our staff at the beach tent, or we will contact you directly to arrange your event check-in at an arranged time and location.

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DETAILED DAY OF TRAVEL INFORMATION

AIRPORT ARRIVAL INFO:

When you get to Jamaica, you will proceed through immigration, then get your luggage, then proceed through customs. Have your passport in hand. If you did not already fill out your customs form online, you will have to go through the a touch screen kiosk line to fill out your form. If you already filled it out, you can skip the first kiosk line and go to the second one, which usually has no line.

If you have Club MoBay

If you booked Club MoBay, your Club MoBay rep will greet you right after you get off the plane. They will be holding a sign or a tablet with your name on it. They will walk you through customs and immigration through the fast track lines. After you get through and check in with bus, you will be directed to the lounge. Grab a bite and drink or three - you can take them on the bus!

IF YOUR FLIGHT IS DELAYED OR CANCELLED:

If your travel plans change on the day of travel, please email us or call, text, or WhatsApp: 571-969-2463.

TRANSFER BUS:

After you exit customs you will be in the airport lobby. If you have a transfer purchased from Kinky Caribbean, simply find the Sun Holiday transfer desk (Desk 5 in the middle of the lobby slightly to your left). Give them your name and let them know you are with the group to Hedonism booked through Tom's Trip's.

The Sun Holiday agent will give you two paper transfer vouchers, one for your trip to Hedonism and one for your return trip on your day of departure. You will need to keep the Sun Holiday departure voucher and present same for transfer to the airport from the hotel on your departure day. PLEASE CHECK OVER THE DEPARTURE INFO AND MAKE SURE IT IS CORRECT. We suggest that you fold the return voucher and keep it in your passport in your room safe.

NOTE: If for some reason the bus company does not have your name on their list, but you did actually book and pay for it, don't panic. This sometimes (rarely) happens, and it is almost always (or let's go with "always") the bus company's fault. Simply let them know that you booked through Tom's Trips (the travel agent we work with) and they will put you on a bus. We'll sort out the details later for you.

The bus wait times are usually 15-20 minutes or less.

GRAB A DRINK and one for the road! You can take it on the bus with you. Yep... you can walk right out of the airport with a drink in hand!

The ride will take approximately 90 minutes depending on traffic. Your driver may stop along the way for a bathroom break and to get another drink. If you need to stop, just ask.

Note: The bus driver and crew will expect a small tip for their service and for assisting with your luggage, etc. They live off these tips so please be kind!

AT THE RESORT:

You will likely arrive at the resort 2 to 3 hours after you land.

When you get to the resort, a bell hop will set aside your luggage, which will magically appear in your room in a little while. Keep our passport and carry on/personal stuff with you! After you check in with the resort, let the Bellhop know your room number.

If you arrive during our scheduled event check in table hours, look for a our staff members at our table when your bus pulls up! They will help you get checked in to the resort and event.

You will check in with with both the resort and the event. You will need:

Your passport
A credit Card

Resort check-in is usually in the lobby past the front desk in the tables/seating area to the left. During less busy times, the front desk handles check in. You will get your room key bracelet and a hedo water bottle.

The event check in will be in the lobby to your right. If you are arriving after the scheduled event check in table hours , we will contact you directly to arrange your event check-in, which usually will happen at our beach tent, so you can generally find our check in staff there.

At the event check-in you will get your name necklace, a welcome bag full of some really awesome goodies, your T-shirts, and you will meet our staff! Please bring your passport to check-in to sign the waiver, which is required to participate at the event.

Once you are settled in your room, go eat, drink, hit the beach or go tot he beach tent and pool area to meet other attendees, check out the schedule. You can book your excursion trips if you have not yet, or sign our model release if you want photos posted and more on our website or social media.

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QUESTIONS? NEED HELP?

TRAVEL PROBLEMS ON DAY OF TRAVEL?

Support@concations.com

571-969-2463 (call, text, or WhatsApp:)

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